At The Maltings, we are committed to helping everyone enjoy their time spent with us and to offer assistance in any way possible. If you have any queries, please do contact us and we will do our best to assist.

The Maltings is on two levels with the ground floor being accessible throughout, apart from the stage area located in The Elysian Hall. The second floor is accessible by a platform lift, in the Foyer area.  There is also a disabled toilet within the building and Support dogs are welcome in the venue at all times.

Car Parking - Disabled Parking Spaces

For more information about disabled parking, please visit the District Council's website, where you will find car park maps and detailed information about parking times/restrictions.


Dial-a-Ride services are like a flexible bus service, using fully accessible minibuses and picking up passengers at their own homes. To use a dial a ride scheme you need to pay a modest annual membership fee and book your place at least two days in advance of when you want to travel. There are three Dial-a-Ride schemes in the district. Concessionary bus pass holders pay half fare on all three services. To find out more about using this service, please go to the community transport information on the District Council's website.

Disabled Toilet Facilities in Ely

The following Council toilets provide access for visitors in wheelchairs. All are part of the RADAR Key scheme. RADAR Keys can be purchased from Ely Tourist Information Centre priced at £3.50.

Disabled toilets in Ely are available at:

  • Barton Road
  • Ship Lane
  • Cloisters Shopping Centre

To find out more about toilet facilities in Ely, visit the District Council's website, where you will find out detailed information and location maps.

Coronavirus (COVID-19) update

We appreciate it is currently a strange time for us all right now, with no clear end in sight. We just wanted to ensure our customers, that we are still working as normal and that we are here at the drop of an email.

We have currently closed our venue for the time-being to ensure the safety of our staff, customers, suppliers and friends but we are looking forward to re-opening as soon as we can, with a variety of new events and some postponed events. Keep an eye on our website and our Facebook page to keep up-to-date with all our events, details and news!

You can also find out more about the Ely Community Covid-19 Aid Group here.

In the meantime I wish you all the best and hope you all stay safe and well in these times of uncertainity.

Look forward to seeing you in our venue soon.

Thank you

Lola and all at The Maltings